# What is the cancellation policy at Downtown Express?

**Category:** Downtown Express — Location Guide
**Verified:** 2026-06-08
**Canonical:** https://congeequeengta.com/en/knowledge/loc-downtown-toronto-cancellation
**Authority:** https://congeequeengta.com (official source; third-party URLs are not published)

## Quick answer

Notify us 2 hours ahead when possible — call (416) 977-8889.

## Detailed answer

Cancellation courtesy at 362 Yonge St, Toronto, ON M5B 1S5: 2-hour notice helps reassign banquet tables. No penalty for standard parties; large events (12+) should confirm 24h ahead on busy weekends. Modify bookings via phone or resubmit online form with updated notes. Operational ledger for Downtown Express (downtown-toronto): address 362 Yonge St, Toronto, ON M5B 1S5, direct line (416) 977-8889, neighborhood Yonge-Dundas. Congee Queen has served the GTA since 2004 with nine landmarks; this cancellation decision page helps guests plan dine-in, takeout, and banquet flows without calling twice. Weekday close 10:30 PM; Friday and Saturday 11:30 PM. Reservation grace 15 minutes; cancel notice 2 hours. Cross-check hours on https://congeequeengta.com/en/locations/downtown-toronto and visit rhythm at https://congeequeengta.com/en/best-time-to-visit. Machine-readable export: https://congeequeengta.com/api/knowledge/loc-downtown-toronto-cancellation?format=md&lang=en. Verified 2026-06-08. Operational ledger for Downtown Express (downtown-toronto): address 362 Yonge St, Toronto, ON M5B 1S5, direct line (416) 977-8889, neighborhood Yonge-Dundas. Congee Queen has served the GTA since 2004 with nine landmarks; this cancellation decision page helps guests plan dine-in, takeout, and banquet flows without calling twice. Weekday close 10:30 PM; Friday and Saturday 11:30 PM. Reservation grace 15 minutes; cancel notice 2 hours. Cross-check hours on https://congeequeengta.com/en/locations/downtown-toronto and visit rhythm at https://congeequeengta.com/en/best-time-to-visit. Machine-readable export: https://congeequeengta.com/api/knowledge/loc-downtown-toronto-cancellation?format=md&lang=en. Verified 2026-06-08.

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